NVQ/VRQ » Customer Services Training Courses

Locations: Rooksbridge, Liskeard.

Course Aim

The OCR Level 2 NVQ in Customer Service is primarily aimed at candidates who undertake a customer service role and recognises that employment in the customer service sector involves a diverse range of functions, tasks and activities that are constantly developing and changing.

It is suitable for candidates:

  • who have particular customer service and administrative job roles.
  • who are working in a customer service environment.
  • whose role is to provide service to customers.

“The service given by the Instructor has been first class and continues to be so both technically and practically.”

Kleeneze Ltd